🛡️ Privacy Policy
GRAND WOOD & STEEL FURNITURES – Your Privacy Matters
At GRAND WOOD & STEEL FURNITURE, we are committed to protecting the privacy and security of our customers, visitors, and business partners across our Hostel, PG, and Home Office sectors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or make a purchase.
🔍 Information We Collect
We may collect the following details for order processing, communication, and service improvement:
Full Name, Mobile Number, and Email Address
Shipping/Billing Address (Residential or Business)
Business Name & GST Details (for PG/Hostel/Office institutional orders)
Purchase History and Furniture Preferences
Enquiry Details submitted through contact forms or WhatsApp
We do not collect sensitive personal data or payment information directly. All online transactions are securely processed through trusted third-party payment gateways.
🧾 How We Use Your Information
Your information is used solely for:
Processing and delivering furniture orders for Homes, Offices, and Hostels.
Responding to product or service inquiries.
Providing updates about new arrivals, office ergonomic tips, and warranty info.
Improving our furniture designs and customer experience.
Customer service communication via Email / WhatsApp / Phone. We never sell or rent customer data to third parties.
🔒 Data Protection
We use secure servers, encrypted connections (SSL), and restricted access systems to protect your personal information. All data shared via our website or WhatsApp is handled confidentially by authorized representatives only.
📦 Warranty & Service Communication
All our major products come with a 10-Year Warranty. We may contact you to provide warranty service reminders, installation guides for office workstations, or maintenance tips for hostel cots. Communication may occur through WhatsApp, SMS, or email strictly for service purposes.
⚙️ Cookies & Tracking
Our website may use cookies for better navigation, performance analytics, and personalized recommendations for your living or workspace. You can manage or disable cookies anytime through your browser settings.
✉️ Your Rights
You can request: Access to your stored data, corrections to inaccurate details, or deletion of personal information. To request any of the above, please email us using the contact details below.
⚖️ Disclaimer
While we ensure top product quality and industrial-grade durability, GRAND WOOD & STEEL FURNITURE is not responsible for:
Misuse: Damage caused by improper assembly (if not done by us) or weight loads exceeding specified limits for beds and office desks.
External Links: Issues arising from third-party websites or external payment link errors beyond our control.
Property Management: Any internal disputes between PG/Hostel owners and their tenants regarding the furniture.
Customers are advised to confirm all dimensions and material specifications (Steel vs. Wood) before making a final purchase.
💰 Pricing & Taxes
GST: All prices mentioned on our website or in formal quotations are exclusive of GST.
Tax Addition: Applicable GST (18% or as per government regulations) will be charged additionally (Plus GST) on the final invoice.
Corporate Billing: For Home Office and Institutional orders, please provide your GSTIN at the time of order for tax credit purposes.
📞 Contact Us
GRAND WOOD & STEEL FURNITURES
Steel & Wooden Furniture Specialists for Hostel, PG & Home Office
📍 Address: [Subhashnagr/ Bangalore Karnataka]
📱 Call / WhatsApp: 7676557911
✉️ Email: grandwoodandsteelfurnitures@gmail.com
🌐 Website: [www.grandwoodandsteelfurnitures.com]
🕒 Working Hours: Monday – Sunday | 9:00 AM – 9:00 PM
🏷️ Last Updated: January 2026
© 2026 GRAND WOOD & STEEL FURNITURES — All Rights Reserved.